Rawan Daghistani: Advancing Patient Experience and Healthcare Excellence in Saudi Arabia

In Saudi Arabia’s evolving healthcare landscape, patient experience has become an important part of delivering quality healthcare services. Rawan Daghistani has developed her professional career around healthcare administration and guest and patient experience, contributing to service-focused environments across leading healthcare institutions.

Healthcare & Guest Experience

Rawan currently serves as a Guest Experience Specialist at Al Salama Hospital, where she has worked since September 2023. Her professional focus reflects an interest in improving the experience of patients and guests within healthcare settings.

Her areas of expertise include:

• Management
• Training & Development
• Communications
• Guest Experience
• Patient Experience
• Hospital Administration

Building Experience Across Healthcare Institutions

Before joining Al Salama Hospital, Rawan served as a Patient Experience Officer with the Saudi Ministry of Health, gaining experience within the national healthcare system.

She also completed a one-year Patient Experience program at the International Medical Center in Jeddah, further developing her understanding of patient-focused healthcare services.

Education & Professional Development

Rawan holds a Bachelor’s degree in Health Services and Hospital Management from King Abdulaziz University. Her academic background provides a foundation in healthcare administration, complementing her professional experience in patient and guest experience.

Recognition by Saudi Leaders

Saudi Leaders recognizes Rawan Daghistani for her growing contribution to healthcare administration and patient and guest experience. Through her work across healthcare institutions, she continues to build expertise in creating service-oriented environments where communication, management, and patient experience remain central to healthcare excellence.